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Q&A with LUSH Cosmetics
How do I use my LUSH coupons?
Embrace a whole new avenue of cosmetics without breaking the bank by carefully selecting from our collection of coupons, from which you’ll be taken to the best online discounts going. If you’ve got a promo code to help lower you spending, have it to hand as you reach the payment section of the checkout. Here you can redeem your code and watch the price of your cart drop before paying.
Can I see what LUSH Cosmetics locations are near me?
Getting a feel and smell for each product is key to the LUSH shopping experience, so pop your address into the online store finder page. Here you’ll have get info on your nearest store’s address, contact number and directions there.
Are all LUSH Cosmetics cruelty-free?
There isn’t a single item or ingredient in the LUSH catalogue that is tested on animals, an ethic which the brand have maintained since its inception. You might be interest to know that all ingredients are 100% vegetarian friendly, whilst 80% (and rising) are also vegan friendly too.
How can I get LUSH Cosmetics shipped?
There are three simple forms of shipping to pick between when ordering from LUSH Cosmetics online:
Ground (2-8 business days): Available in 48 states (not Hawaii or Alaska)
Air (2-4 business days): Available in all 50 states
Priority (1-2 business days): Available in all 50 states
Shipping costs are unique to every order and are valued against the total weight of the package.
Does LUSH Cosmetics have a returns policy?
If you’re unsatisfied or simply don’t want your product, you can return or exchange it within 45 days of the date it was shipped. You must ensure that the item is at least 75% still intact and in its original packaging with a copy of the packing slip to qualify for a return. Return shipping is not free.
Connecting with LUSH Cosmetics
Discuss cruelty-free cosmetics and what products will best suit your routine by emailing [email protected] or sending a call through to 1-888-733-5874 during the following opening hours:
Monday-Friday: 6:00am to 6:00pm (PST)
Saturday-Sunday: 7:00am to 3:00pm (PST)
For mailing, use the following address:
Lush Fresh Handmade Cosmetics
8680 Cambie Street
Vancouver, British Columbia
Canada V6P 6M9