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Instacart Business FAQs
What is Instacart, and how does it work?
Instacart is an online platform that allows users to order groceries and household items from local stores. A personal shopper gathers the items and delivers them to the customer's doorstep.
How do I create an account on Instacart Business?
To create an account, download the Instacart app or visit their website. Follow the prompts to sign up with your email or social media account, and then input your delivery address.
Which stores are available on Instacart?
Instacart partners with various grocery stores and retailers, including major chains like Costco Business Center, Staples, Restaurant Depot, BJ’s Wholesale Club and Gordon Food Service. The availability of stores may vary based on your location.
Can I make changes to my Instacart order after it's placed?
You can modify your order, including adding or removing items, as long as the shopper hasn't started shopping. Once the shopper begins, changes may be limited.
What if an item I ordered is out of stock?
If an item is unavailable, your shopper may suggest replacements or omit the item from your order. You can set your preferences for substitutions in the app.