Flexible Plans & Savings at FreedomPop

Select the offer you would like to use and follow the link to the FreedomPop website. If a coupon code is supplied with your deal, look out for the appropriate promo code box to paste it into during the payment process. However, most of our FreedomPop offers do not come with a code and simply apply any discount automatically.
FreedomPop shipping times depend on the availability of your device at the time of your order. You will be informed of the delivery options and fees for your particular order at checkout.
FreedomPop accepts returns and exchanges of devices purchased within 14 days of the service start date. Your item must be it’s original condition and include all accessories from the original shipment. Send the FreedomPop customer service team an email at to request return instructions.
The best way to cancel an order that has not yet shipped is to contact the FreedomPop team as soon as possible. If your item has already shipped or if you wish to cancel a SIM card order, you can simply refuse the delivery and contact the FreedomPop team to cancel your account and request a refund.
Visit the technical support page on the FreedomPop website for assistance with troubleshooting common issues.
You can make changes to your plan by logging into your FreedomPop account and follow the step-by-step instructions on the ‘How to Upgrade or Downgrade Your Plan’ support page.
Call FreedomPop: 1 (888) 743-8107
Email FreedomPop: Users with an account can log in and submit a ticket for support