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Camelbak FAQs
Are CamelBak water bottles dishwasher safe?
Yes. Here’s how you should clean your CamelBak:
Pull off the bite valve and straw.
Place in the top rack of the dishwasher.
For deeper cleaning, add a drop of mild soap or tablespoon of bleach to a clean glass jar filled with water. Drop the bite valve, straw and cap into the solution, and tightly close the jar’s lid. Shake the mixture around for 30 seconds, and then let the parts soak for about 15 minutes. Rinse and shake dry.
How do I clean my CamelBak backpack?
For a quick clean wipe it down with a damp cloth.
For a deep clean:
Soak in water with some mild soap.
Rinse thoroughly with cool water.
Hang it up to air dry.
Do no put backpack in the washing machine.
What is the Got Your Bak Lifetime Guarantee?
This policy covers all reservoirs, backpacks, bottles and accessories. CamelBak will repair or replace at its discretion any manufacturing defect free of charge. It does not cover damage caused by normal wear and tear, lost or stolen or improper care.
All About CamelBak
CamelBak has quickly become the ultimate place to purchase professional-worthy water bottles and more. The brand’s backpacks are iconic and gave way to a large inventory of water bottles and more. Insulated water bottles, glass water bottles, filtered pitchers and more are available at your local CamelBak and Camelbak.com. No matter your hydration needs CamelBak has what you’re looking for.Connecting With CamelBak
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CamelBak Delivery Options
Basic shipping at CamelBak is a flat $9 rate.
CamelBak Free Shipping
You can enjoy free ground shipping on any non-custom order over $25.
CamelBak Return Policy
CamelBak offers free returns for all items on CamelBak.com.
All refunds will be issued within 30 days of your purchase in the form of your original order.
To complete a return:
- Go to Returns Page and sign in with your Order ID (it’s included on your packing slip and in your order confirmation email).
- Select the item(s) you want to return and specify a reason for the return.
- Click “Submit Return.”
- On the final screen, you’ll get a link to download a pre-paid, pre-addressed FedEx shipping label.
- Print out the label and add it to your box.
- Drop the package off at a FedEx store or a postal location with a FedEx dropbox.
*This return policy is for orders placed on camelbak.com only. If you purchased somewhere else, contact the original retail store for their specific return policy.