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boohoo CA FAQs
Can I cancel or edit my order once it’s placed?
Boohoo Canada is fast! Unfortunately, this means they’re unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items.
What if I receive the wrong item?
contact Boohoo CA right away to have the issue resolved.
When you message, please include the following information:
Your name
Order number
Product name and code of the item ordered
Product name and code of the item received
Picture of the incorrect item and a description of the incorrect item received
Does Boohoo charge customs and import duties?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation.
All About Boohoo CA
Get set for that big night out with boohoo CA, and whether your style is flirty, fierce, or fresh, you’re bound to find something to suit. Use your boohoo CA promo code to shop the dedicated party dress collection, and you won’t have to decide between that sequin jumpsuit, bodycon dress or slinky wiggle frock - you’ll have the money for all! Don’t forget to browse the boohoo CA plus size range for curve-hugging options a-plenty.
Connecting With Boohoo CA
Connect:
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Boohoo CA Delivery Options
Boohoo CA offers you two shipping options:
- Canada Standard Shipping (Up to 7 business days) - $16.99
- Canada Express Shipping (Up to 3 business days) - $29.99
Boohoo Canada Free Shipping
Boohoo CA does not offer free shipping daily. But, the brand offers promo codes from time to time that offers free shipping with a minimum purchase price.
Boohoo CA Return Policy
You can return your items via the returns portal. It’s fast, trackable & cost-effective.
You’ll need to cover the cost of postage for your return; you have 28 days, from the day you receive it, to send something back.
Please use the address label provided via the portal, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge.
To complete a return:
- Repack your items. No packaging, no problem! Just pop your items in something non-see-through, sealable & waterproof.
- Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.
- Select your preferred return option (Print returns label at home or in-store options). Once you have processed your return in the portal you're ready to post it off.
- You'll get an email once we receive your returned item.