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Oufer Body Jewelry FAQs
What does the return process include?
To initiate a return, please follow these steps:
CONTACT CUSTOMER SUPPORT:
Reach out to our customer support team at [Customer Support '[email protected]' or '1.888.242.6166'] to request a Return Authorization (RA) number. This number is essential for us to track and process your return.
PACKAGING:
Item(s) must be in their original, unopened packaging.
SHIPPING:
We will provide a free return label via email for you to print and ship the package
How do you know if your jewelry is eligible for a return?
In order for a return to be considered, the following conditions must be met:
UNOPENED PACKAGING:
The item(s) must be returned in their original, unopened packaging. We cannot accept returns for products that have been opened or used due to hygiene and safety concerns.
WITHIN THE RETURN PERIOD:
Returns must be initiated within 14 days of the postmarked delivery date. Please note that any returns requested outside of this timeframe will not be accepted.
What happens if you receive the wrong item?
They will process your exchange immediately with no questions asked.